Regulations on the use of the eConsultation service

The eConsultation service is run by Softmedix Jan Paradowski, with its headquarters in Krakow at ul. Szymanowskiego 4/8, NIP 677-21-71-408, REGON 120591732.

The eConsultation service is available for users who fill in the relevant form and make the stated payment.

To do this you have to:

  • fill in the eConsultation form,

  • make the payment for the service through the online payment system PayU,

  • click the link sent to you in the email with the answer to the question,

  • access to the answer will be blocked 48 hours after the answer is given.

 

  1. You can make the payment by following the instructions given on the sport-med.pl portal.

  2. The payment is considered made when the required amount appears in the sport-med.pl portal bank account.

  3. Consultation through the eConsultation service isn't a medical consultation. It's an exchange of information between a person with medical education and Internaut. The answer of the question should be sent from the sport-med.pl portal to the user within 24 hours from the moment the payment of the required amount appears in the sport-med portal bank account.

  4. In certain cases the answer could take longer to send but it will never take longer than 72 hours.

  5. The cost of the eConsultation is 100 zł.

  6. It is possible to use the eConsultation service free of charge during the promotion period. The details of such a promotion are determined by sport-med.pl who informs users of this on the website www.sport-med.pl.

  7. Information obtained through the eConsultation service cannot be considered by the user as grounds for making decisions about healthcare, in particular about applying or not applying a given therapy, taking or not taking medication etc. It can also not be treated as a diagnosis. We must emphasise that such information cannot replace a classic doctor’s consultation. It should be treated as additional information.

  8. Users have the right to receive a receipt for the payment for the eConsultation service. In order to obtain this it is necessary to send an email to kontakt@sport-med.pl containing the information needed to issue an invoice as well as providing the full ID generated by the online payment system.

  9. The operator of the online payments is PayU SA, with its headquarters in Poznań, at ul. Grunwaldzka 182.

  10. The user takes full responsibility for the contents of the online form.

  11. Sending the form means you accept the conditions of the regulations and agree to us using the gathered information for the eConsultation.